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A morning in reception by PPG members 

A new article written by 2 members of the PPG that were invited to come in to sit with the reception staff for a morning. Hopefully experiences like this then passed on to patients will give some insight into behind the scenes at you doctors surgery. Please click on the link above...

Patient Participation Grouppatient survey

The PPG are looking into social prescribing and what they can do as a group to help the community. With the practices support they are going to start a walking group, open to all able bodied patients. The group will go out once a week, details to be ironed out. If you are interested please fill out a feedback form online or come in and express an interest to one of our reception team.

Bridge Street has a Patient Participation Group (PPG) which is made up of volunteers interested in healthcare issues. They meet regularly to decide ways and means of making a positive contribution to the services and facilities offered by the surgery to patients. It is an excellent way for us to keep in touch with the patient perspective and improve the patient experience.

Click here to read the Survey Results 2013-14

Click here to read the Patient Report March 2014

Click here to read the Patient Report March 2014/2015

Annex C Standard Reporting Template.docx

The PPG can also help to influence the provision of health and social care, make positive suggestions about the practice and their own health care, develop self-help projects to support fellow patients and contribute to the practice through more practical ways such as fundraising or organising support groups.

PATIENT PARTICIPATION GROUP NEEDS YOU

The Patient Participation Group (PPG’s) are made up of volunteers interested in healthcare issues and can also include members of practice staff. They meet monthly to decide ways and means of making a positive contribution to the services and facilities offered by the surgery to patients.

Our PPG has been established for 4 years and is an excellent way for us to keep in touch with the patient perspective. They can help to influence the provision of health and social care, make positive suggestions about the practice and their own health care, develop self help projects to support fellow patients and contribute to the practice through more practical ways such as fundraising or organising support groups.

Please note that a PPG is not a forum for individual complaints or for single issue campaigns.

We are looking for the proactive engagement of patients and would like to invite you to consider joining this friendly group to help influence the ways in which we can improve patient experience.

 

Virtual Group

A ‘virtual' group has been set up alongside the regular meeting group for people that can't make the regular meetings. The virtual group will be given copies of the minutes of the meetings and agreed action plans and have the opportunity to feedback their thoughts and ideas, which can then be raised at the regular meeting.

If you are interested in joining the group please speak to one of our receptionists.

Alternatively if you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.

complete the form Complete the Patient Group Sign-up Form Online

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

download the pdf form Download the pdf version of our sign up form

 

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Many thanks for your assistance


The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

 
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