If a problem arises while the surgery is closed and you feel in need of medical advice or urgent treatment, please ring NHS 111. A trained advisor will take your details and information about the medical problem and a doctor or nurse will telephone you back.


                                              Urgent Care/Walk-in Centre

The NHS Urgent Care Centre is based at Loughborough Hospital, Epinal Way, Loughborough.

Walk-in centre, urgent care centre and minor injuries units offer access to a range of treatment for minor illnesses and injuries including, lacerations, stomach upsets, burns and strains. You will be seen by an experienced nurse, without an appointment. X-ray is available at some locations.

They will not treat old injuries, i.e. an injury which occurred more than 48 hours previously. In these cases you will be referred back to the surgery.

The nurse practitioners are authorised to request X-rays. The X-ray facilities at the Walk In Centre are open from 10:00 until 16:30, Monday to Fridays. If you require an X-ray outside of these hours you will be referred to the Accident and Emergency department at Leicester Royal Infirmary.

More serious injuries such as deep cuts, severe burns and facial injuries may also need to be referred to Leicester Royal Infirmary.


Accident and Emergency Departments

The following hospitals provide accident and emergency support:

  • Leicester Royal Infirmary 0116 254 1414
  • Queens Medical Centre (Nottingham) 0115 924 9924
  • Derbyshire Royal Infirmary 0133 234 7141

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website