Managing Your Health.
The NHS Pharmacy First service (formerly Minor Ailments Scheme) allows pharmacists to provide expert advice and treatment for common, non-urgent conditions without a GP appointment. It aims to treat conditions like sore throats, earaches, and minor skin infections quickly, offering free medication to eligible patients. No appointment is needed, and private consultations are available.
Common Ailments Treated by Pharmacists
Pharmacists can advise and recommend over-the-counter medicines for a wide range of conditions, including:
Skin : Acne, eczema, psoriasis, impetigo, athlete’s foot, bites/stings, warts, and verrucas.
Digestive : Constipation, diarrhea, vomiting, heartburn, indigestion, and threadworms.
Others : Conjunctivitis, hay fever/allergies, nappy rash, teething, thrush, and cystitis.
Under the NHS Pharmacy First service, pharmacists can supply prescription-only medicine (if appropriate) for seven common conditions without a GP visit:
- Sinusitis (aged 12+)
- Sore throat (aged 5+)
- Earache (aged 1–17 years)
- Infected insect bite (aged 1+)
- Impetigo (aged 1+)
- Shingles (aged 18+)
- Uncomplicated urinary tract infections (UTIs) (women 16–64)
- Walk-in: Visit your local pharmacy during their open hours.
- GP Referral: You may be referred to a pharmacy by your GP surgery, NHS 111, or an urgent care service.
- Eligibility: While open to everyone for advice, those who do not normally pay for prescriptions (e.g., in Scotland) may receive medicines for free.
- If the pharmacist believes your symptoms require more urgent medical attention, they will refer you to a GP or A&E.
Over the counter medication leaflet.
You and Your Mental Health
We currently have 2 Mental Health clinicians on our team. A Mental Health Facilitator who deals with people that have already been triaged into the mental health system.
We also have a Mental Health practitioner who works every Wednesday dealing with acute on the day issues.
You can also contact the Central Access Point Team by calling the numbers below
Urgent – 0808 800 3302
Non Urgent – 0116 2953060
There are also Mental Health support Cafes available in Loughborough at The Wellbeing Centre On Monday and Friday evenings from 05.30pm – 10.30pm
Thursday Evening at Loughborough University Campus. 05.30pm – 10.30pm
