Feedback

“We have experienced long waiting times for staff to answer the phone”

We have installed a new phone system that now offers a call back option, we have received great feedback and feel the change has been positive.

” We would like continuous care with the same doctor” 

We have increasedthe number of  follow up slots with our salaried gp team, for our patients to continue their care with preferred doctor.

“You had to wait a long time to obtain an appointment”

We have increased the number and range of clinicians, that now provide services to our patients, you can now access appointments with:

Clinical pharmacists – in house and via Pharmacy First

Pharmacy technicians

Physicians Associates

Advanced Clinical Practitioner

Social Prescribing Team

Mental Health Practitioners

First Contact Physiotherapists

We continue to improve the services we provide, a vital part of the oricess if the feedback we recieve from our patients and our team. We will always srive to provide the best possible care for our patients, so please take a moment to leave us a review or complete our friend and family questionnaires. We appreciate it all.

Thank you!

 

If you would like to complete any of our friends and family questionnaires please scan the QR codes below. 

 

If you would like to leave us a google review, and have a google account of any sort, you will be able to access this by typing in ‘ Bridge Street Medical Practice Loughborough Review ‘

You can also access a QR code inside the practice and scan this using your smrat phone.