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Due to the new strain of coronavirus, from the 30th November 2021 we would respectfully ask that our patients continue to wear a face mask when they visit our Practice. Patients who are medically exempt from wearing a mask will politely be asked to wear a face shield.

It is a mandatory requirement to wear a face mask or a face shield when attending the surgery. If you do not have one, please speak to the receptionist and they will be able to supply a face covering.

Since March 2020 we have done everything possible to keep Bridge Street as safe as possible for patients and staff. In accordance with guidance on Infection Prevention and Control our staff will continue to wear masks and this is to allow us to continue to see patients within the GP Practice.

We have a duty of care to our patients and our staff and we will continue to protect everyone who attends and works within our Practice.

Further information will follow.

                PLEASE DO NOT CONTACT THE SURGERY IN REGARDS TO THE COVID VACCINE OR BOOSTER - PLEASE REFER TO INFORMATION BELOW.                                                                                        


                                                              We are still open and here for you

Please note during December we will have limited on the day and pre-bookable appointments available due to our four registrars continuing on their rotations. We would like to thank them for all their hard work and wish them all the best in the future.

We are continuing to provide services as we have been doing throughout the COVID-19 pandemic. We are prioritising delivering of care and services based on clinical needs

If you need medical advice or treatment, please ring us on 01509 261843 or, for non-urgent advice or treatment, visit our website and send us your query – our phone opening hours are:


Appointment line 1 - 8.00am - 6.30pm

Prescriptions line 2 - 10.00am - 1.00pm 

Results line 3 - 10.00am - 1.00pm 

Secretaries line 4 - 10.00am -2.00pm 



You and your GP practice

 A campaign developed by the Leicester, Leicestershire and Rutland CCGs to help patients get the care they need from their GP practice.

You and Your GP Practice: Treating minor ailments

You and your GP practice is a campaign developed by the Leicester, Leicestershire and Rutland CCGs to help patients get the care they need from their GP practice.

People’s relationship with their GP practice is constantly evolving and it can be confusing to work out what to do to get care. The campaign is designed to guide patients in how best to use their practice now. Over the coming weeks, the campaign will introduce several themes.

Supporting you to look after minor ailments

Our role is to look after all aspects of your health, either by providing that care ourselves and arranging specialist care where needed. We also have a role to play in supporting you and building your confidence to look after your own health, where appropriate.

Treating minor conditions yourself, avoiding the need to attend a GP practice, is also known as self-care. It also encompasses self-management of long-term conditions and prevention of ill health.

You will find links below to several animations, developed by the local NHS, that give you good advice about looking after common minor ailments yourself, without needing an appointment at the practice:


A survey of local patients carried out by the CCGs earlier this year, showed that people would like more support to look after their own health.

If people are generally in good health, there is no reason why they can’t look after minor ailments themselves. In most cases the illness will get better by itself and so an appointment at the practice isn’t usually required.

If you are suffering with any of these ailments, we would advise you to use the links above and follow the advice before contacting the practice.

People with long term conditions are generally advised to still contact the practice for advice if you develop a minor illness. This doesn’t need to be with a GP. There are a wide range of health professionals in practices nowadays and at this practice we have physician associates, clinical pharmacists, MSK specialist & social prescriber who are well qualified to advise you and are often specialists in managing long term conditions. When you contact the practice we will be able to advise who will be best to see.

Patients can find out more information about self-care and get advice about treating minor ailments by visiting

You can also get fast and convenient advice about treating minor ailments at a local pharmacy. They are very knowledgeable about which medicines are best and whether they will conflict with any existing medication you are taking. If they think you need an appointment at the practice, they will tell you. Most people live near a pharmacy and they are often open in the evenings and weekends.

COVID vaccination information

Please book your Covid vaccination / booster through the below link:$2y$10$LCHwVfLrruwrvDONu5jpTOWXWkgHgALJeuj3Y7F8GKCmTHR8RYRgC

 Third doses of the Covid vaccine for people with suppressed immune systems

 People aged 12 and over and who had severely weakened immune systems at the time of their first or second doses of the Covid-19 vaccine are eligible to receive a third dose. They may not have generated a full immune response to the first two doses and therefore may be less protected than the wider population.

Conditions which mean you might have had a suppressed immune system include:


  • a blood cancer (such as leukaemia or lymphoma)
  • a weakened immune system due to a treatment (such as steroid medicine, biological therapy, chemotherapy or radiotherapy)
  • an organ or bone marrow transplant
  • a condition that means you have a very high risk of getting infections
  • a condition or treatment your specialist advises makes you eligible for a 3rd dose

Please check the full list here to see if you are eligible. You will receive correspondence via letter or text message. For any further enquiries please contact the practice.

This third dose is part of the primary course of vaccinations. It is not the same as a booster dose, which is given later to extend the duration of protection after the primary course of vaccinations.

Vaccinations for children aged 12-15 who are at increased risk from Covid-19

Children who are classed as clinically extremely vulnerable to Covid-19, or who live with someone who is more likely to get infections, can now get their Covid vaccine. Two doses of the vaccine will be given.

If your child is at increased risk from Covid-19 and you haven’t already been contacted to book your appointment, please contact the practice for further information.

Conditions that mean your child may be at high risk and can get vaccinated include:

  • a severe problem with the brain or nerves, such as cerebral palsy
  • Down’s syndrome
  • severe or multiple learning disabilities (or they’re on the learning disability register)
    • haematological malignancy
    • sickle cell disease
    • type 1 diabetes
    • congenital heart disease
  • a condition that means they’re more likely to get infections (such as some genetic conditions or types of cancer).You can find a complete list of conditions here.Children aged 12-15 who are not classed as clinically extremely vulnerable are not eligible to receive their vaccination at the practice. They will receive a single dose of the vaccine via other routes, for example at school.  


Domestic abuse can take different forms, including:

  • physical abuse
  • sexual abuse
  • financial abuse
  • coercive control and gaslighting / emotional abuse
  • digital / online abuse
  • ‘honour-based’ violence
  • forced marriage
  • female genital mutilation (FGM).

Who can you can contact:

You can also email for support. Please specify when and if it is safe to respond and to which email address:

The Survivor's Handbook from the charity Women's Aid is free and provides information for women on a wide range of issues, such as housing, money, helping your children, and your legal rights.

If you are worried that you are abusive, you can contact the free Respect helpline on 0808 802 4040.

The NHS App is now available on iOS and Android on the NHS App you can:

-  Get up to date advice about coronavirus
-  Order repeat prescriptions
-  Book appointments
-  Get health advice
-  View your medical records
-  Register your organ donation decision



                                                                                                        CLICK ON THE PICTURE BELOW TO DOWNLOAD THE APP TODAY > 


Patient Participation Group (PPG)                                                                                                  


Would you be interested in joining our Patient Participation Group?                                                                                            

This is an important partner group to the practice. The PPG is made up of patients of the practice, just like you and act as critical friends for the surgery. Currently the PPG meets about once a month to consider, discuss, inform and activate issues relation to both the Practice and the NHS nationally.

Anyone interested in becoming a member should contact reception and will be made most welcome.

Help us to plan our services by sharing your experiences

Over the last year, the impact of Covid-19 has meant that we have had to rapidly change our approach to delivering general practice services whilst keeping our patients and staff safe.

As such we are asking local residents to share their views and experiences of services provided at their local GP practice and local health centres by taking part in a short online survey. 

The survey has been designed to help local health providers to understand what has been working well, and equally areas that could be improved upon particularly during the pandemic. It’s vital that we hear from patients, carers and service users to help inform the planning process as we emerge from lockdown restrictions.

To complete the survey click here:, the survey will be open until Monday 12 July 2021 and all responses are anonymous. For further information or support in completing the survey email:


Please click on the link below to read our full CQC report



(Site updated 30/11/2021)
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