Bridge Street Medical Practice

20 Bridge Street, Loughborough, Leicestershire, LE11 1NQ

Telephone: 01509 261843

bridge.street@nhs.net

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X-On Telephone System July 2024

Posted on June 19th, 2024

Effective Communication Skills - Importance of Good Communication Skills

 

We have received a high level of feedback regarding our telephone system from our patients.

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After months of discussions and planning between our management and clinical team, we are now in the process of installing our new telephone system.

X-On Telephony

“With Surgery Connect, primary care organisations can transition smoothly from legacy phone systems to a secure, cost-effective and flexible Cloud-based system.

The future-proof solution improves patient communications and supports productive practice management across multiple sites, making it ideal for GP practices, hubs, federations, PCNs, ICBs and CSUs.

With first-class installation, training and customer support, the friendly team at X-on Health are committed to helping you tackle the ‘8am rush’ and switch to the industry-leading healthcare Cloud telephony solution”

 

We go live with our new system on July 4th 2024. We hope that there is no disruption to our current system and have opted not to switch off our current telephone lines until we know the change has been successful and is 100% complete.

Our whole team have undertaken the necessary training to provide effective communication to our patients from the day we change over to our new system.

We endeavour and strive to continue to improve our service and deliver the best patient care we can provide. 

 

Opening Times

  • Monday
    08:00am to 06:30pm
  • Tuesday
    08:00am to 06:30pm
  • Wednesday
    08:00am to 06:30pm
  • Thursday
    08:00am to 06:30pm
  • Friday
    08:00am to 06:30pm
  • Saturday
    CLOSED
  • Sunday
    CLOSED
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