Bridge Street Medical Practice

20 Bridge Street, Loughborough, Leicestershire, LE11 1NQ

Telephone: 01509 261843

bridge.street@nhs.net

Sorry, we're currently closed. Please call NHS 111

Contact Us Using Online Services.

Online services

You can use online services at the surgery to book an appointment, order a repeat prescription, extend a fit note, view test results, ask about administration queries and view your medical record.

Which online service to use?

There are different online services for different tasks.

Download the NHS App! – Heathcote Street Surgery

Your NHS account

Use your NHS account (on the NHS website or in the NHS app) to:

  • Book or cancel a routine appointment (call the surgery for an urgent appointment)
  • Order a repeat prescription
  • View your test results
  • View your medical record

SystmOnline – TPP

Registering for online services on how to register for this service.

Use your Patient Access account (on the Systmonline website

Registering for online services

To register for online services, so you can book appointments, order medication and view your medical record, fill in the online access application form. You can also download and complete the form and bring it into the practice.

The practice will phone or text you to confirm a GP has authorised you to view your medical record.

You will then need to bring photo ID and proof of your address to the surgery, where the receptionist will print your online access codes.

If you are a newly registered patient, we will have to wait for your medical record to arrive at the surgery before we can process your request to view your medical record.

Registering for someone else on their behalf

You can register for someone else on their behalf (proxy access) if you are a carer or relative.

To register on behalf of someone else, complete the online proxy access request form. 

Proxy access needs to be authorised by a GP. The practice will phone or text you to confirm the request has been authorised.

You will then need to bring photo ID and proof of your address to the surgery, where the receptionist will set up your proxy access.

Opening Times

  • Monday
    08:00am to 06:30pm
  • Tuesday
    08:00am to 06:30pm
  • Wednesday
    08:00am to 06:30pm
  • Thursday
    08:00am to 06:30pm
  • Friday
    08:00am to 06:30pm
  • Saturday
    CLOSED
  • Sunday
    CLOSED
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